Ocean Ford Service Department, Whakatane

Our commitment to you

Convenience. Reliability. And no nasty surprises. They’re what service should be. Feel at ease knowing that your car is being serviced by trained technicians using specialised diagnostic equipment. After all, nobody knows your Ford better than we do.

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Digital Vehicle Inspections at Ocean Ford

At Ocean Ford we are always up for trying new technology. In August 2022 we stepped up the game and introduced our customers to Digital Vehicle Inspections. When vehicles are Serviced or Repaired in our Service Department our Technicians utilise tablets and specialised software to create and send interactive Inspection reports to our customers via an sms or email link.

Our customers via the link can access and view their vehicles inspection, and if they wish can request or approve additional information or repairs.

Rethink what service should be

• Loan Car

  We have a range of Ford loan vehicles to keep you on the go. So when you book a scheduled service, book a late model loan car that works for you.¹

  
  

  

• MapCare*

  When you have a Ford with sat-nav we can help you stay on track with map updates included with every scheduled service.²
  _{*Only available on SYNC2 models when software updates are available.}

  

• Extended Roadside Assistance

  Assistance even after your new car's standard Roadside Assistance ends. Keep servicing with us and receive Extended Roadside Assistance with your scheduled service. No matter how old, or how many kilometers it has done.³

  

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  Digital Vehicle Inspections

  Bring your Ford in for a service and we will create, and send interactive Inspection reports via an sms or email link with a straight-forward indication of what was looked at. 

  
  

  

Book a service today with us and experience what service should be. 

_{See ford.co.nz for full terms. 1. Loan Car – Vehicle model availability may vary. Available to eligible customers at participating dealers on scheduled logbook service or overnight warranty repairs. Booking required. Participating Dealers may require customers to comply with general usage conditions. 2. MapCare – Available annually at participating dealers with scheduled logbook services for up to 7 years (but no later than 30 September 2024). For eligible customers only. For vehicles fitted with SYNC®2 satellite navigation. 3. Extended Roadside Assistance - Excludes vehicles being used for hire and reward (taxis & rental vehicles, incl. camper vans). For eligible customers only at participating Dealers. Roadside Assistance provided with your scheduled logbook service for 12 months or until your next eligible scheduled service (whichever occurs first). Customers must comply with scheduled servicing intervals to maintain continuity of membership.}